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Privacy Policy

Effective date: 14.03.2026

At Queer Uno, operated by Queer Media Association (“Queer Uno”, “we”, “us”, or “our”), we are committed to protecting personal data and respecting privacy.

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, use our services, submit information through our contact or feedback channels, or otherwise interact with us.

We process personal data in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and other applicable Spanish and European legislation.

1. Controller of the Processing

The controller responsible for the processing of personal data through this website is:

Queer Media Association
Tax ID / CIF: G16461154
Registered in the Registro Nacional de Asociaciones, Section 1, No. 628730
Registered address: Calle de Granada, 10, 28007 Madrid, Spain
Email: hola@queermedia.org
Contact page: https://queeruno.com/feedback/

2. Personal Data We Collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

  • identification and contact data that you voluntarily provide, such as your name, email address, artist name, or similar identifiers;
  • information contained in messages, comments, submissions, requests, or other communications sent through our feedback or contact channels;
  • technical and usage data automatically collected when you access the website, such as IP address, browser type, operating system, referring URL, pages visited, date and time of access, and server log data;
  • information relating to your cookie choices and consent preferences;
  • any other data that you voluntarily provide in connection with a request, submission, collaboration, or communication.

Please do not send us special categories of personal data unless this is strictly necessary and expressly requested by us.

3. Purposes of Processing

We may process personal data for the following purposes:

  • to respond to questions, comments, suggestions, feedback, or other requests;
  • to manage our relationship with users, listeners, artists, collaborators, partners, and members of the public;
  • to review and manage submissions or other content voluntarily sent to us;
  • to operate, maintain, secure, and improve the website and related services;
  • to detect, prevent, and address technical issues, abuse, fraud, or unlawful activity;
  • to comply with legal obligations applicable to us;
  • where permitted by law, to send communications that you have requested or consented to receive.

4. Legal Bases for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

  • consent, where you voluntarily submit data through forms, request communications, or accept non-essential cookies;
  • pre-contractual measures or performance of a contract, where processing is necessary to handle a request related to our services, collaborations, or activities;
  • legitimate interests, such as maintaining website security, preventing abuse, improving our services, and managing ordinary communications, provided these interests are not overridden by your rights and freedoms;
  • compliance with legal obligations, where we must process data to comply with applicable legal or regulatory requirements.

5. Source of the Data

In most cases, the personal data we process is collected directly from you.

Certain technical data is collected automatically through your browser, device, server logs, cookies, or similar technologies when you use the website.

If you submit information relating to another person, you are responsible for ensuring that you are entitled to share that information with us.

6. Cookies and Similar Technologies

We use cookies and similar technologies for technical, preference-related, and, where applicable, analytical or embedded-content purposes.

Strictly necessary cookies are used on the basis that they are required for the technical operation of the website or to provide a service expressly requested by the user. Non-essential cookies will only be used where required by law after you have given your consent.

For detailed information, including cookie categories, providers, storage periods, and how to manage your preferences, please see our Cookie Policy.

7. Data Recipients

We do not sell personal data.

We may disclose personal data only where necessary to:

  • hosting providers, IT service providers, and website maintenance providers;
  • communications, anti-spam, security, analytics, cookie consent, or embedded media providers, where applicable;
  • professional advisers where necessary for legal or compliance purposes;
  • public authorities, courts, regulators, or law enforcement bodies, where disclosure is required by law.

Where third parties process personal data on our behalf, we will ensure that the appropriate contractual and legal safeguards are in place.

8. International Data Transfers

As a general rule, we seek to process personal data within the European Economic Area (EEA). However, some service providers may access or process personal data from outside the EEA.

Where an international transfer takes place, we will ensure that an appropriate transfer mechanism is in place in accordance with the GDPR, such as an adequacy decision of the European Commission or the use of Standard Contractual Clauses, together with any supplementary measures that may be required.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected and, thereafter, for as long as necessary to comply with legal obligations or defend legal claims.

In particular:

  • contact or feedback messages are retained for the time necessary to handle and follow up on the request and, unless a longer period is justified, for no longer than 12 months after the last communication;
  • server logs are retained for limited periods necessary for security, maintenance, and diagnostic purposes and, unless a specific incident requires otherwise, for no longer than 30 days;
  • cookie-related data is retained in accordance with the periods indicated in the Cookie Policy and your consent choices;
  • where a submission or collaboration gives rise to an ongoing relationship, the data may be retained for the duration of that relationship and for the applicable statutory limitation periods thereafter.

When personal data is no longer necessary, it will be deleted or anonymised, where appropriate.

10. Data Subject Rights

Under the GDPR and applicable Spanish law, you have the right to:

  • request access to your personal data;
  • request rectification of inaccurate or incomplete personal data;
  • request erasure of your personal data;
  • request restriction of processing;
  • object to processing in certain circumstances;
  • request data portability, where applicable;
  • withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal;
  • not be subject to a decision based solely on automated processing, including profiling, where legally applicable.

To exercise your rights, please contact us at hola@queermedia.org or through https://queeruno.com/feedback/, clearly indicating your request. We may ask you for information necessary to verify your identity.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you believe that the processing of your personal data infringes applicable law.

11. Security Measures

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children’s Data

Our website and services are not intentionally directed to children under 14 years of age.

Where processing is based on consent, we do not knowingly collect personal data from children under 14 without the consent of the holder of parental responsibility or legal guardianship, where required by applicable law.

If you believe that a child has provided us with personal data inappropriately, please contact us so that we can take the necessary steps.

13. Third-Party Links and Embedded Content

Our website may contain links to third-party websites, platforms, players, social media services, streaming services, or embedded content. Interaction with those third-party services may involve the processing of personal data by the relevant third party.

We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies before interacting with them.

14. Obligation to Provide Data

As a general rule, you are not legally required to provide personal data in order to browse the public areas of the website.

However, if you contact us, submit a request, or use certain services, some data fields may be necessary in order for us to process your request properly. Mandatory fields will be identified where applicable.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The updated version will be published on this website with a revised effective date.

16. Contact

If you have questions about this Privacy Policy or about how we process personal data, please contact us at:

hola@queermedia.org
https://queeruno.com/feedback/